Internal Sales Co-ordinator – Wellesbourne, Warwickshire
Salary: £28,000
Our Client
is currently seeking a
highly motivated and organised Internal Sales Coordinator, to work within their
Internal Sales Team.
The Role:
The role has
become available due to a retirement in the department.
The primary
function of the role is to ensure the seamless delivery and installation of
machines and ancillary equipment from the initial customer order through to
delivery and acceptance by the customer.
The
fulfilment of the customer order will include the purchasing of accessories and
tooling, creation of works orders, allocation of internal resources, and
coordination of all logistical arrangements internally and externally to ensure
an on time, in full, machine package delivery.
Customer
liaison throughout the process from order receipt to installation will be
achieved offering the highest level of customer experience and care.
Main
Duties and Responsibilities:
• Creating Sales Order Confirmations for
each customer order.
• Creating Purchase Orders for machine
accessories on Sage and communicating these to Suppliers.
• Check supplier order confirmation
against Purchase Orders.
• Chasing suppliers for delivery
information and coordinating the supply of machine and accessories to fulfil
each customer order.
• Raising of works orders covering each
machine package to communicate the order requirement internally.
• Arranging delivery and installation of
equipment at customers facilities, coordinating third party and internal
resources.
• Liaising with customers on delivery
arrangements and providing pre-delivery information.
• Updating the company CRM System and
Orderbook.
• Ensuring all stock records for
accessories are accurate and up to date undertaking regular stock reviews.
• Any other duties that may be required of
you from time to time.
The Person:
• Extremely high standard of customer
service and care.
• High level of organisational skills and
aptitude to customer care keeping customers informed at all times.
• High level of numeracy.
• Ability and desire to build and preserve
relationships with Customers, Suppliers & Colleagues.
• Excellent communication skills, written
and verbal.
• High attention to detail and ability to
prioritise.
• Pro-active can-do attitude.
• IT literate and diligent record keeping.
Desirable Skills and Experience:
• Import / Export processes.
• Logistics